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TECHNICAL & PARTS SUPPORT

Complete service, parts & support across Indonesia

SERVICE

Service Map
30
Branch Office
24
Service Point
Mechanics
250+
Mechanics
Diagnostic Tools
75+
Diagnostic Tools

Network and Facilities

BRANCHES

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CONTRACT SERVICE REGULARRegularSilverGold
Cost Matching Revenue
Guarantee Machine Availability (MA)
Reduce Self Investment
Reduce Idle Cost
Higher Machine Utilization
Reduce Management Effort
Well and Professional Machine Maintenance
Higher Machine Utilization

PARTS SALES

Parts Sales Flow

CRC

(COMPONENT REBUILD CENTER)

ITU Component rebuild center is the solution to extend your Volvo Construction Equipment machine lifetime by replacing the major component with Comex product.

Comex product is component remanufactured like new one with lower price and covered with brand new component warranty.

To support the customer operation, ITU operate two CRC facility located at Palembang and Balikpapan...

ITU also operate Component Rebuild support in Banjarmasin and Manado to produce drive train components.

Capacity 1000 Component
Capacity 1000 Component
21+ Production Line
21+ Production Line
70+ Manpower
70+ Manpower
CRC Facilities
CRC Facilities
Test Bench
Test Bench
Workshop Space 1,512 m²
Workshop Space 1,512 m²

BENEFIT

Increase Uptime
Increase Uptime
Cost Management
Cost Management
Warranty / Sertifikat
Warranty / Sertifikat
Machine Lifetime
Machine Lifetime
Quality
Quality
Product Line Item
Product Line Item
Integrated VCRM
Integrated VCRM

CRC FACILITY

2 CRC + 2 CRS
2 CRC + 2 CRS
CRC Facility
CRC Facility
Workshop Space
Workshop Space
CRC Facility

ITU CRC Palembang

Jl. Tj. Api-Api No.88, Palembang

Contact: Colleta Sapto

ITU CRC Balikpapan

Jl. Soekarno-Hatta KM18, Balikpapan

Contact: Colleta Sapto

ITU CRS Banjarmasin

Jl. A. Yani No.KM 6,7, Banjarmasin

Contact: Oi Khim

ITU CRS Manado

Jl. Arie Lasut No.17, Manado

Contact: Dwi Anggara