TECHNICAL & PARTS SUPPORT
Complete service, parts & support across Indonesia
SERVICE

30
Branch Office24
Service Point
250+
Mechanics
75+
Diagnostic ToolsNetwork and Facilities
BRANCHES




| CONTRACT SERVICE REGULAR | Regular | Silver | Gold |
|---|---|---|---|
| Cost Matching Revenue | |||
| Guarantee Machine Availability (MA) | |||
| Reduce Self Investment | |||
| Reduce Idle Cost | |||
| Higher Machine Utilization | |||
| Reduce Management Effort | |||
| Well and Professional Machine Maintenance | |||
| Higher Machine Utilization |
PARTS SALES

CRC
(COMPONENT REBUILD CENTER)
ITU Component rebuild center is the solution to extend your Volvo Construction Equipment machine lifetime by replacing the major component with Comex product.
Comex product is component remanufactured like new one with lower price and covered with brand new component warranty.
To support the customer operation, ITU operate two CRC facility located at Palembang and Balikpapan...
ITU also operate Component Rebuild support in Banjarmasin and Manado to produce drive train components.

Capacity 1000 Component

21+ Production Line

70+ Manpower

CRC Facilities

Test Bench

Workshop Space 1,512 m²
BENEFIT

Increase Uptime

Cost Management

Warranty / Sertifikat

Machine Lifetime

Quality

Product Line Item

Integrated VCRM
CRC FACILITY

2 CRC + 2 CRS

CRC Facility

Workshop Space

ITU CRC Palembang
Jl. Tj. Api-Api No.88, Palembang
Contact: Colleta Sapto
ITU CRC Balikpapan
Jl. Soekarno-Hatta KM18, Balikpapan
Contact: Colleta Sapto